Office Policies

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 7:30 a.m. – 4:00 p.m.
Friday: 9:00 a.m. – 12:00 p.m.

Our Commitment to You

Our goal is to provide you with the best orthodontic experience possible. It is a privilege to work with you and your family, and we will do the very best for you that we can do.

Nearly half of our patients are referred by other enthusiastic patients and their parents. We intend to treat you so well that you, too, will feel comfortable recommending us to your friends and family!

As part of our practice, you’ll be in good company. We’re proud of the number of area dentists, physicians and their families who are among our patients. Our patients and parents are the most important part of our practice.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.