Our Staff

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Our Commitment to You...

Our practice is dependent on the referrals of happy patients and parents.  Our goal is to treat you so well that you too will feel comfortable recommending us to your friends and family.   As part of our practice, you will be in good company.  We are very proud of the number of area dentists, physicians, and their families who are among our patients.  Our patients are the most important part of our practice.  We look forward to meeting you soon!


Office Staff

Our staff has over 100 years of combined experience which is very important.  Braces themselves are simply a tool.  The results you receive are dependent entirely on the skills of the Doctor and Staff.   

You will quickly realize our staff offers more than just excellent skills.  We put your needs first.  Kindness, compassion and caring is what you can expect at every visit.  Many of out staff members and their families have been patients in our office.  So they understand. 

 


Clerical Team

Clerical

The clerical side of the office keeps things humming. Our knowledgeable Treatment Coordinators will be the first people you meet in our office. They assist Dr. G with your first appointment and will be with you every step of the way as you begin your journey to a GREAT smile. Our goal is to change apprehension into excitement for the possibilities ahead. Our Scheduling Coordinators are experts with schedules and will assist you by making appointments and answering any questions you might have. Our attentive Financial Coordinators work hard to help you realize your maximum insurance benefits as well as assisting you to meet your financial responsibilities to the office.

Patient Managers

  Clinical

 Patient managers are the heartbeat of treatment with Dr. Gulland. Their best asset, aside from their clinical skills, is the way they put our patients at ease. Our Lab Technicians take impressions, prepare models and make retainers on site. Our Chairside Assistants work with Dr. G at all of your appointments. They enjoy getting to know you throughout your treatment in the office. They consider their patients as part of the family. No matter where you are in treatment, our Patient Managers make the adventure fun and relaxing!



Wendy-G-2016.jpgWendy – Treatment Coordinator

Wendy has been a fixture at Dr. G's office since 1992.  She lends a wealth of experience and knowledge to our team.

"We guide new patients through the process of starting orthodontic treatment. Our goal is to make the new patient experience comfortable and informative. Dr. Gulland is now creating beautiful smiles for a second generation of patients!"

Wendy lives with husband Jeff and daughter Tatyana. She also has been a competitive gymnastic coach for over 25 years.


Lavina 2016Lavina – Treatment Coordinator & Scheduling Coordinator

Lavina first came to us in 2000 seeking orthodontic treatment.  She liked Dr. Gulland so much she applied for a position in the office!  Lavina is always ready for a good laugh. She is the comic relief we need if we become stressed.

Lavina is currently working as one of our three Treatment Coordinators.  She is experienced as a scheduling coordinator, orthodontic assistant and lab technician as well.

"It's a fun place to be a patient and it's fun to work here."

Lavina and her husband reside in Stoneboro.  "I love to travel to any place where there is a beach or mountains."

 


Kim-S-2016.jpgKim - Scheduling Coordinator

Kim started out as one of our patients. The day her braces came off she had her first interview in our office!!  She joined our team as a chairside assistant in 2012.  Her 22 years experience in the administrative and customer service field and the organization skills she gained from this made it a logical step to move her to our Scheduling Coordinator position and she is now the smiling face you see when you enter our office.

Kim resides in Greenville with her two children and pets - two dogs, a cat and a guinea pig!  She enjoys spending time with family and friends, cooking and being outside in the sunshine.

"Working in orthodontics is so rewarding. When you see your patient's confidence and self esteem grow due to their new smile, it is the BEST feeling!"


Patty-2016.jpgPatty – Financial Coordinator

Patty has been working in orthodontics since 2002. She has worked chair side and in records/lab prior to moving into her current position as Financial Coordinator.  Two of Patty's greatest strengths are her attention to detail and her creativity.  Anytime we need an idea for anything, Patty is the one to go to. 

"I'm proud to be part of the great team we have here at Dr. G's."

Patty is married and has two grown daughters, a son-in-law,  a granddaughter and grandson. "I love animals, the outdoors and being creative, especially beading."


Lynda-2016.jpgLynda – Office Coordinator

Lynda has been working with Dr. Gulland since 1999, after 14 years as a medical technologist and office manager in the medical field.  Lynda has a place in her heart for stray animals, especially cats and has worked with a couple area organizations to spay/neuter stray cats in her neighborhood.

  "I love working here. We have the best Doctor and staff and we have so much fun.  Our team really cares for each other and for our patients.

 Lynda and her husband have one adult son. In her spare time she enjoys scrapbooking, spending time with her family, and taking care of her four cats (Spot, Button, Punky and Mitten), three of which are rescues

 


Nawny

Nawny - Clerical Coordinator

Nawny is the newest member of Dr. G's team.  Nawny and her husband reside in Sharon and have a daugher in college and son who will be entering college in the fall.

Nawny brings many years of customer service experience to our office.  She will be performing various duties in scheduling, finances and treatment coordinating.

Nawny's family enjoys bowling and have won several tournaments.  An animal lover, Nawny has 2 cats and 2 dogs.

 


Eileen-2016.jpgEileen – Patient Manager

Eileen has worked with Dr. G since 2000 after numerous years in the retail field.  Eileen is also an accomplished seamstress.   You would never guess she is "memaw" to 12 grandchildren!

“We have the greatest patients at Dr. G’s office. It is so nice to get to know them over the time they are in treatment. I love Gulland Orthodontics because the results are amazing. It's the fun part of dentistry that is very rewarding.”

 Eileen and her husband enjoy spending time with their family, especially camping 


Sarah-2016.jpgSarah – Patient Manager

Sarah has been part of our team since 2013.  She lives in Jamestown, PA with her husband, 2 boys and 2 dogs (Max and Hootie).  She is very passionate about animals and volunteers at her local animal shelter. 

 She enjoys spending time with her family and doing outdoor activities including kayaking, four wheeling, camping, and fishing.

"Working with Dr. G and his staff has been the best.  We are family.  It doesn't feel like I am coming to a job because it is fun and so rewarding".


Wendy-C-2016.jpgWendy – Patient Manager

Wendy has been part of our team since 2014.  She can be counted on to start everyday with a smile!! Wendy's calm, patient, sweet attitude is something our patients appreciate and our staff relies upon.

She is married with 3 wonderful children. She loves the outdoors and spending time with her husband, kids, and two dogs, Bella and Hunter. In her down time she enjoys cuddling up with a good book.



Vicki-2016.jpgVicki – Patient Manager

Vicki is married and is the mother of two beautiful daughters who have inherited her awesome singing voice!  Vicki also has a new and wonderful step-family.  Vicki brings kindness, caring and compassion to our team.

Vicki began working for Dr. G in 2002 after over 10 years working in general dentistry.

 "I love working in dentistry.  I am proud to work with a team that gives 100% each day and has fun at the same time."

In her spare time Vicki enjoys movies and music and had recently taken up golf.


Kim-N-2016.jpgKim Sue – Patient Manager and Lab Technician

Kim joined Dr. G's team in 2011 from the service industry.  Kim is our resident trivia expert and can tell you everything you never thought you wanted to know!

Kim has a positive attitude and can effortlessly put our patients at ease.  Our kids love her!  She is always ready for some sort of adventure and you just never know what fun things she is up to next.

In her spare time she enjoys camping and spending time with her adorable son, Spencer

 

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